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Cookie Policy

Our Apps and websites use cookies to distinguish you from other users of our Apps/websites. This helps us to provide you with a good experience when you use our Apps and websites and also allows us to improve our site.

This Cookie Policy explains what cookies are, what types of cookies are placed on your device when you visit our App and how we use them.

This Cookie Policy does not address how we deal with your personal information generally. To learn more about how we process your personal information, please see our Privacy Policy.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our App/website. They include, for example, cookies that enable you to log into secure areas of our App/website, use a shopping cart or make use of e-billing services.

  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

  • Functionality cookies. These are used to recognise you when you return to our App/website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

  • Targeting cookies. These cookies record your visit to our App/website, the pages you have visited and the links you have followed. We will use this information to make our App/website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:




More information

ASP Identity Cookie

(Expires after 24 hours or when the user signs-out of the website)


This Cookie contains user Identity Claims and is encrypted using ASP.NET Identity middleware.
The Cookie is issued when the user logs into the website and will be sent upon subsequent requests.

Cloudflare Cookies


(Expires after 365 days)

The __cfduid cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis.

The JQuery & ionicframework scripts are protected by this security feature.

Google Analytics Cookies


(Expires after 2 years)



(Expires after 1 hours)



(Expires after 24hours)

To gather analytical information on how the site is being used.


Test Switch

(Expires after 3 days or when the user signs-out of the website)

Used to indicate whether the site is in Production or Test mode.


Request Verification Token

(Deleted when closing Browser)

Anti-forgery token to prevent CSRF attacks. It guarantees that a POST request is from the intended Form.

Cookie Acceptance


(Expires after 365 days)

Flag to say whether the user has accepted the Cookie Policy


Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Except for essential cookies (see in above table), all cookies will expire when web session has ended.

How to contact us

If you have questions about this Cookie Policy, here’s how you can reach us:

By email:

By post:






iPassport Limited,

Metropolitan House,

38-40 High Street,



CR0 1YB,

United Kingdom